Field Services Engineer

Londondery, NH 03053

Posted: 05/03/2023 Job Category: Engineering Job Number: 177902 Pay Rate: $70,000.00 - $91,000.00

Job Description

The Field Services Engineer provides significant technical expertise and engineering solutions to customers and sales. Also, resolves a variety of technical issues relative to scheduling, installations, troubleshooting and reporting and works to ensure customer satisfaction through quality of work and service.

This position is a critical point of contact with OEM and end-user customers relative to scheduling, execution and reporting of field service activities involving company s Sensing & Monitoring products as well as acting as a technical support resource for Sales.

Roles and Responsibilities:

Perform installations, commissioning and trouble-shooting of Sensing & Monitoring hardware and software products and solutions on a wide variety of machine types encountered in the Oil & Gas, Power Generation, Pulp & Paper, and other process industries for OEM and end-user customer.
Coordinate different personnel, supervise mechanical and electrical sub-trades, and other groups involved in the fulfillment of the service contracts.
Ensures the service is executed in accordance with contractual agreements to assure customer satisfaction through quality and service.
Communicates significant technical knowledge effectively and acts as a professional resource for colleagues.
Assessment of job site safety.
Support Sales, promote Sensing & Monitoring products and services and support the growth initiatives of the business.
Driving customer satisfaction through problem solving, quality of work and safety.
Understand contractual commitments and ensure the service is executed in a timely manner and in accordance with the customer's schedule.
Assure service is executed in accordance with the cost allocations that are budgeted, including direct cost and labor hour management.
Identify problems and take the initiative to eliminate those problems for project and service event success.
Complete installation documentation.
Timely completion of standard service reports, invoicing packages, expense reports and other administrative requirements.
The primary duties in this job require analysis, interpretation or deductions from facts, available information and data. Requirements involve the comparison and the evaluation of possible results or solutions after considering various possibilities and making recommendations and/or decisions accordingly using professional judgment. Consistent exercise of independent judgment and discretion in matters of significance.

Qualifications and Education Requirements:

Education: Bachelor degree in Electronics or Mechanics or similar Engineering degree required
Years Experience: 2+ years of Field Service experience preferred
Energy and/or Oil & Gas industry experience preferred
Knowledge of rotating machinery operation and controls systems preferred
Familiarity with tools including but not limited to: proximity probe test kits, shaker tables, thermocouple calibrator, RTD calibrator, handheld DMM, function generator, power supply, oscilloscope and basic hand tools preferred
Strong electronics and mechanical trouble shooting skills; hands-on approach; knowledge of machinist tools and electrical trade; ability to read, interpret, and understand mechanical and electrical prints
Ability and willingness to travel (up to 75%) domestically and internationally on a limited basis required
Must have valid driver license and passport
During peak seasons may work significant overtime
Proficient with computers (including MS Office)
Experience using AutoCAD preferred
Familiarity with computer network systems preferred
Demonstrate authority and assurance dealing with people
Excellent written and oral communication skills, public presentation and training skills to convey concepts to business and technical personnel
Effectively communicate technical opinions and recommendations to customers based on supporting data and analysis
Self-starter with minimal supervision requirement; able to work independently; ability to prioritize, organize work, and meet deadlines
Ability to set and meet aggressive targets and work under stressful working conditions

Must have a valid driver s license and current state required minimum vehicle insurance coverage to drive onto Client and Company property.

Pay Range:

The pay range for this position is $ 70, 000__ - $ 91, 000__ SALARY; however, the pay offered may vary depending on job-related knowledge, skills, and experience. This pay information is being provided pursuant to applicable law and is based in part on market location.


The benefits available with this position include:

  • Ongoing Training (RSO, Systems, Software Programs, OSHA Safety, JJ Keller, etc.)

  • Continuous Employment Development and Learning

  • Ongoing Advocacy, internal assets with HSE, Legal and HR teams and experts to aid in Employee Career Path and Advancement

  • 401K

  • Aetna & Kaiser Group Medical Coverage

  • Dental Insurance Coverage

  • Vision Insurance Coverage

  • Basic Life Insurance & AD&D

  • Long Term Disability

  • Voluntary Short-Term Disability

  • Access to Health Joy

  • GAP Medical Coverage

  • Direct Deposit

  • Health Savings and Flexible Spending Accounts

Cenergy is a dynamic, diverse, woman-owned company that has provided stellar support to our clients globally for over 25 years! We hire extraordinary people, and each of our team members are encouraged to embody our core values to drive innovation and own it with integrity and trust while adding to our positive and forward-thinking atmosphere.

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