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Customer Service Coordinator

Devens, MA 01434

Posted: 04/25/2024 Job Category: Administrative Job Number: 180054 Pay Rate: $25.00 - $28.00

Job Description


Roles and Responsibilities:

True Customer Service: Managing a customer in a database. Working with customers daily by email and phone. Speaking ability with articulation and good oral and written skills.
Understanding of a PO's/Contracts: Review terms and make sure they meet expectations. Work in multiple systems gathering or researching data for customers.



Qualifications and Education Requirements:

High School Diploma or Equivalent

Must have HEAVY Excel experience: VLOOKUP, Pivot Tables, Formatting, Edits, Duplicates, Filtering, Sorting Data
Face paced

Must have a valid driver s license and current state required minimum vehicle insurance coverage to drive onto Client and Company property.


Pay Range:

The pay range for this position is $25.00- $28.00 per year; however, the pay offered may vary depending on job-related knowledge, skills, and experience. This pay information is being provided pursuant to applicable law and is based in part on market location.



Benefits:

The benefits available with this position include:



  • Ongoing Training (RSO, Systems, Software Programs, OSHA Safety, JJ Keller, etc.)



  • Continuous Employment Development and Learning



  • Ongoing Advocacy, internal assets with HSE, Legal and HR teams and experts to aid in Employee Career Path and Advancement



  • 401K



  • Aetna & Kaiser Group Medical Coverage



  • Dental Insurance Coverage



  • Vision Insurance Coverage



  • Basic Life Insurance & AD&D



  • Long Term Disability



  • Voluntary Short-Term Disability



  • Access to Health Joy



  • GAP Medical Coverage



  • Direct Deposit



  • Health Savings and Flexible Spending Accounts





Cenergy is a dynamic, diverse, woman-owned company that has provided stellar support to our clients globally for over 25 years! We hire extraordinary people, and each of our team members are encouraged to embody our core values to drive innovation and own it with integrity and trust while adding to our positive and forward-thinking atmosphere.


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About Devens, MA

Ready to embark on a career journey in the vibrant Devens, Massachusetts area? This bustling region, located in the picturesque heart of North Central Massachusetts, offers a perfect blend of small-town charm and big-city amenities. With top-notch job opportunities in industries like tech, manufacturing, and healthcare, Devens is a hub for growth and innovation. Imagine strolling through the quaint streets of historic downtown Leominster, catching a show at the renowned Hanover Theatre in Worcester, or indulging in delicious seafood at Lowell's iconic restaurants. Come join us in Devens and discover endless career possibilities against a backdrop of rich history, cultural landmarks, and natural beauty!