Administrative Associate

Tewksbury, MA 01876

Posted: 04/07/2023 Job Category: Administrative Job Number: 177712 Pay Rate: $20.00 - $22.00

Job Description

**On-Site** This position is for a Customer Service Representative (CSR) to support the Facilities Maintenance Service Desk.

Roles and Responsibilities:
The CSR will be responsible for receiving, processing, and completing Facilities Maintenance requests as well as generating and distributing/dispatching the work requests to the appropriate persons/site. Responsibilities also include filing, system updates, and additional duties as assigned. Shift is 7: 00am-3: 30pm, with need for flexibility to cover start or late day shifts.

Qualifications and Education Requirements:
Basic Qualifications and Required Education: High school diploma or equivalent Minimum of 2 years Customer Service Experience Experience with Windows based applications (word, excel, power point) Ability to work independently and as a member of a team in a customer service environment Positive and professional, tactful, courteous and diplomatic Capable of handling difficult situations and client/customer complaints Ability to learn and perform required duties on Management software Ability to read and comprehend Company Materials

Pay Range:
The pay range for this position is $20.00-22.00 per hour; however, the pay offered may vary depending on job-related knowledge, skills, and experience. This pay information is being provided pursuant to applicable law and is based in part on market location.

Please Note:
Must have a valid driver s license and current state required minimum vehicle insurance coverage to drive onto Client and Company property.

The benefits available with this position include:

? Ongoing Training (RSO, Systems, Software Programs, OSHA Safety, JJ Keller, etc.)
? Continuous Employment Development and Learning
? Ongoing Advocacy, internal assets with HSE, Legal and HR teams and experts to aid in Employee Career Path and Advancement
? 401K
? Aetna Group Medical Coverage & Kaiser for California only
? Dental Insurance Coverage
? Vision Insurance Coverage
? Basic Life Insurance & AD&D
? Long Term Disability
? Voluntary Short-Term Disability
? Direct Deposit
? Health Savings and Flexible Spending Accounts

Cenergy is a dynamic, diverse, woman-owned company that has provided stellar support to our clients globally for over 25 years! We hire extraordinary people, and each of our team members are encouraged to embody our core values to drive innovation and own it with integrity and trust while adding to our positive and forward-thinking atmosphere.

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